Shipping Policy

At MartinYaleStore.com – owned and operated by Technelium LLC, we are committed to delivering your orders quickly and reliably—within the Continental United States.

1. Order Processing Time

All orders require 1–3 business days to ship.
You will receive an email confirmation once your order is placed, and another with tracking information once your order has been shipped.
Order Cutoff Time: Orders placed by 3:00 PM EST (GMT-5) are processed the same business day.

2. Delivery Time

We ship all products via local courier companies such as DHL, TNT, FedEx, or LTL. Orders are typically delivered within 3–5 business days via standard or economy shipping.

3. Shipping Rates

Shipping charges are determined based on the specific products in your order, as shipping requirements may vary by item (for example, size, weight, freight class, or destination).
The exact shipping cost for your order will be calculated and clearly displayed at checkout before you complete payment.
Any applicable shipping promotions or discounts will also be shown at checkout when they apply.

4. Shipping Locations

We ship across the United States.

5. Order Tracking

Once your order is shipped, you will receive a tracking number along with the tracking link via email.
Use this tracking link to monitor your shipment directly through the carrier’s website.

6. Contact Us

If you have any questions regarding your shipment or order status, feel free to contact us with your order number.

Martin Yale Store - Powered by Technelium LLC

Address: 11831 Bernardo Terrace Apt A102, San Diego, CA, 92128, USA

Email: weborders@technelium.com

Contact Form: Click Here

Phone: +1 (858) 266-0509
EIN Number: 61-1958443
Sales Tax Number: 200230688 - 00001
Customer Service Hours: 08:00 AM - 05:00 PM (EST)